Dive into the multifaceted role of business analysis, where structured ways of solving problems and implementing process and systems changes meets strategic adaptability. In this course, Angela Wick—a business analysis expert—shows you how to identify and define problems or opportunities, validate solutions, and manage stakeholder engagement effectively. Discover the various contexts of business analysis, and essential aspects such as requirement discovery, elicitation, analysis, modeling, and validation that enable you to navigate complex changes. Explore how business analysis spans various contexts, including, software, AI, technical integrations, process improvements, and vendor evaluations. Understand the importance of balancing urgency with structured analysis to achieve impactful results. Solidify what you learn with real-world examples and practical tips that help you apply concepts directly to your work. By the end of this course, you will be able to identify problems, develop structured requirements, and lead projects to successful implementation.
This course includes AI-powered Role Play. Role Play allows you to practice what you’ve learned in interactive simulations of real-world conversations.
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