Workplace conversations can bring up all kinds of emotions and unspoken dynamics between colleagues. This course is designed to help you master the psychological side of communication, so you can stay centered, present, and collaborative—even when tensions run high at work. Join clinical psychologist Dr. Emily Anhalt as she shows how to regulate your emotions, listen with empathy, and create psychological safety in your everyday professional conversations. Along the way, discover what to do when things get heated, how to repair and rebuild trust afterward, and how to turn conflict into deeper, lasting connection. Upon completing this course, you’ll be prepared to identify and address the emotional triggers and psychological dynamics that make workplace conversations feel high stakes.
This course includes AI-powered Role Play. Role Play allows you to practice what you’ve learned in interactive simulations of real-world conversations.
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